The time I need to prepare an order for dispatch varies. It's normally display at the top of the webpage.
Paypal and most Credit Cards
Returns & exchanges
I gladly accept returns and cancellations
I don't accept exchanges
The following items can't be returned or exchanged
- Custom or personalised orders
- Digital downloads
- Items on sale
Conditions of return
Lost or late orders
Oh! Good Idea is not responsible for lost or late items caused by Royal Mail.
All items are sent via 2nd Class Standard Royal Mail delivery ( for domestic orders) or Standard International delivery. There is an option at the checkout for shipping upgrade, which the buyer is responsible to choose. Stamped Proof of Posting is always kept by us.
If the buyer notices an order is late or missing, the buyer is responsible to contact Oh! Good Idea within 14 days of delivery.
Oh! Good Idea is an online Stationery Shop, that proudly designs and sells planner stickers, planners accessories and other stationery.
1. What information do we collect about you?
At Oh! Good Idea, we collect information about you when you place an order for our products. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in giveaways on our social media platforms.
2. How will we use the information about you?
We collect information about you to process your order. The personal data collected from you to process your order, such as name and address on printed receipts, are kept safely for a period of seven years, for tax purposes. No data is sold to any third parties. However, third parties such as Royal Mail and Paypal are used to process your order.
3. Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at firstname.lastname@example.org. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
5. How to contact us